Troubleshooting your webcam issues

Now that we are living in a mostly virtual world, we are relying upon our webcams more than ever. If you find yourself fighting with your webcam, use these troubleshooting tips

You might guess from the Troubleshooting 101 tips above that the first thing to try is to unplug the camera and plug it back in. If that fails, try running OS (aka Windows) updates. Finally, you could try to uninstall and reinstall the device driver for the camera. 

If your webcam is “built-in,” here are some things to try depending on the device type: 

For more information and instructions for Chromebooks, check out our Webcam Troubleshooting Knowledge Base Article. If you get stuck, please contact the Technology Service Desk. For quickest service with issues like this, join us at techchat.twu.edu.