Welcome Back from IT Solutions

01/21/26

IT Solutions is eager to welcome faculty, staff, and students back to our campuses to begin the Spring 2026 semester. At this busy time of year, ITS will work hard to address the myriad needs of the Texas Woman’s community. As a reminder, there are several ways to seek technology support:

Assistance in the Classroom	Classroom support
Answers to Common Questions	search twu.edu
Information about Services	twu.edu/technology
Non-urgent Requests	servicecenter.twu.edu, (login and click Submit a Ticket)
Computer Issues and/or Help with Installs	servicecenter.twu.edu, (login and click Submit a Ticket)

NEW: Use DALLAS and HOUSTON Support buttons on the Service Center homepage to access campus-specific services tailored to your location.

ITS Service Desk is available via telephone: 940-898-3971

Callback Feature – Skip the Hold! You can now request a callback instead of waiting on hold when you contact the Service Desk.

Monday-Thursday 7:30 am - 7:00 pm

Friday 7:30 am - 5:30 pm

Saturday 9:00 am - 3:00 pm

Sunday 3:00 pm - 9:00 pm

Check the status of your technology tickets 12/02/25

How to Improve Your Experience with Campus Wi-Fi 12/02/25

NEW! Dallas and Houston ticket form now available 12/02/25

‘Tis the season to be secure! 12/02/25

It's that time of year - plan ahead for holiday time off! 12/02/25