IT Solutions is eager to welcome faculty, staff, and students back to campus to begin the Fall 2024 semester. At this busy time of year, ITS will work hard to address the myriad needs of the Texas Woman’s community. As a reminder, there are a number of ways to seek technology support: 
 

• Urgent Assistance in Class: call 940-898-3971
• Urgent Assistance Anywhere Else: techchat.twu.edu
• Answers to Common Questions: search twu.edu
• Information about Services: twu.edu/technology
• Non-urgent Requests: servicecenter.twu.edu (login and click Submit a Ticket)
• Computer Issues and/or Help with Installs: techchat.twu.edu

To best serve the community, the ITS Service Desk is available: 

• Monday-Thursday: 7:30 a.m. - 7:00 p.m.   
• Friday: 7:30 a.m. - 5:30 p.m.
• Saturday: 9:00 a.m. - 3:00 p.m.    
• Sunday: 3:00 p.m. - 9:00 p.m.