As we approach the end of the semester, many employees will be planning time away from the office. Several TWU systems include built-in tools to help ensure smooth communication and continuity while you are out. 

Oracle Cloud: Delegate or Reassign Tasks

Oracle Cloud allows users to delegate or reassign tasks during an absence using Vacation Rules.

Steps:

1. Open Oracle Cloud
2. Open Notifications
3. Select Show All
4. Select Worklist (opens in a new window)
5. Select Username > Preferences
6. Click Enable Vacation Period
7. Enter Start Date and End Date
8. Choose Delegate or Reassign
9. Click Save

More information: Delegate or Reassign in Oracle Cloud (Vacation Rules / Out-of-Office)

RingCentral: Out-of-Office Call Routing

RingCentral allows users to set custom out-of-office rules to manage calls and messages while away. Options include playing a custom greeting or rerouting calls to another number or user.

Instructions are available here:  RingCentral Setting Custom Rules for Out of Office

Email (Outlook and Gmail): Automatic Replies

Both Outlook and Gmail provide options to set out-of-office automatic responses.

• Outlook (Microsoft 365): Follow Microsoft’s instructions for your version of Outlook
• Gmail (TWU Google): Follow Google’s support instructions for device-specific setup

These messages help notify senders of your absence and provide alternative contact information if needed.

Microsoft Teams: Out-of-Office Status

Microsoft Teams allows users to schedule an out-of-office status message, so colleagues are aware of your availability. Instructions: Schedule an out of office status in Microsoft Teams

Before You Leave

To ensure a smooth transition during your absence, set up out-of-office replies in email, delegate or reassign critical tasks, update Teams status, and adjust call routing if needed.