IT Solutions is excited to introduce two new support options designed to improve your experience and make getting help easier than ever.

Walk-Up Service Desk – Now Open!
Need in-person tech help? Visit our new Walk-Up Service Desk, located in the Support Annex (Room 211). Get quick, friendly assistance for common IT issues - no appointment needed!

Hours: Tuesday - Thursday, 9 AM - 2 PM 
Who can visit: Students, faculty, and staff

Whether it’s account help, device issues, or software support, we’re here to help - just stop by!

Callback Feature – Skip the Hold!
Prefer phone support? You can now request a callback instead of waiting on hold when you contact the Service Desk.

This new feature is designed to:

• Improve your experience by reducing perceived wait times
• Help us manage call flow more efficiently
• Modernize our support channels and provide faster resolutions

Have questions? Call us at 940-898-3971, and take advantage of these new options today. We’re here to support you - on campus or on the line!