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IT Solutions encourages checking web information

As Oracle Cloud implementation moves forward, data accuracy becomes more important than ever. IT Solutions encourages you to search your name on the TWU website to ensure accuracy. Some places to check:

To update information

Create a ticket at for changes to the following in the directory.

  • Office Location
  • Phone Number 

To update a department name on the directory, email Queue managers can update call queues in RingCentral, and iAssets is self-service. To update a department website, email

Faculty and staff can update their profiles by editing information in MY1CV (Sedona)

Employees can manage phone settings, including call hold music and voicemail greeting. Submit a ticket at with an audio recording of your name.

Departments may find the Department Data Template a useful tool for organizing employees’ information.