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EAP provides web-based trainings

The Office of Human Resources, in coordination with our Employee Assistance Program (EAP), is offering three live web-based training programs this fall to TWU employees in an effort to provide valuable tools to manage workplace stress, find balance, and strengthen personal and professional resilience. Space is limited in each program. To register, click on the applicable link listed below the class descriptions.


 Live web-based trainings


Workplace Stress Management

10 a.m., Friday, Oct. 30

Stress certainly appears to be an inescapable element in modern life. This training challenges you to identify what stresses you out, the symptoms it may be causing, and the best methods to overcome it. Topics to be discussed within this course are:

  • Evaluating how we experience stress
  • Examining where our stress stems
  • Unhealthy ways we cope
  •  Helpful Stress Management Strategies


Finding Balance 

10 a.m., Friday, Nov. 13

Too many of us go to work and return home day after day, spreading ourselves more and more thinly over our personal and professional lives. This training takes a close look at how pressures and expectations from each sphere can become unbalanced, eating up our time and exhausting our determination. Learn how to get out of survival mode and into a steadier, more purposeful pace. Topics include:

  • What makes balance seem impossible
  • What work-life masters do differently
  •  Critically assessing your balance and satisfaction level


Personal and Professional Resilience

10 a.m., Friday, Dec. 4

This training focuses on the flexible strength of resilient people, and the ways we can develop those qualities within ourselves. Evaluate your approach to the events and challenges that confront you, and learn what you can do to better insulate yourself from stressors. Topics include:

  • Defining resilience
  • Identifying “untruths” that we believe
  •  How to dispute these beliefs


Registration links for each class are provided below. Viewing instructions will be provided to the first 100 who register for each class.  Space is limited to 100 participants.  
Workplace Stress Management: 10 a.m., Friday, Oct. 30

Finding Balance: 10 a.m., Friday, Nov. 13

Personal and Professional Resilience: 10 a.m., Friday, Dec. 4


In addition to these scheduled training sessions, other resources are available through our EAP, including two webinars addressing the challenge of change and stress and blogs/articles addressing burnout. As a reminder, our EAP also provides individual counseling for employees and their family members as well as assistance in locating community resources and information.


Webinars, blogs and articles


2020 Webinar Schedule

Oct. 21 — Managing the Challenge of Change 

Nov. 11 —  Managing Holiday Stress 


Blogs on AWPNOW:

Signs You’re Burned Out

When and How to Take a Mental Health Day

How to Tell You Have Reached the Point of Burnout 


HelpNet on AWPNOW (Enter the word “Burnout” in the search bar):

  • Coping with Burnout
  • Recognizing and Avoiding Burnout
  • Coming Back from Job Burnout
  • Seven Ways to Beat the Burnout Blues 
  • Employee Burnout: How It Happens and What You Can Do to Help


Individual counseling and assistance


1-6 counseling sessions per person, per problem, per year

Employees and their loved ones are encouraged to engage in ongoing counseling to assist in coping with life challenges or stressors they may be experiencing. In addition, remote counseling is available in the form of virtual/telephonic counseling. 


Work Life Services

Individuals are encouraged to contact their EAP to assist in locating community resources and information they may be seeking. For instance, those facing financial hardship can reach out to their EAP to locate community resources that can assist in financial assistance programs. We also can assist in locating support groups, volunteering opportunities and more.


How to access EAP services

All full-time, benefits-eligible faculty and staff have access to the services of an Employee Assistance Program (EAP) through Alliance Work Partners at no cost to the employee, employee’s spouse or employee’s family members.

Employees can contact the EAP 24/7 at 1-800-343-3822 or visit their website at

Member first time login:

  • Go to
  • Select “Access Your Benefits
  • Complete the required registration fields
  • Enter the registration code: AWP-TWU-1412


If you need any assistance utilizing the EAP resources or have questions, contact the benefits team: Holly Harris at, Lisa Taylor at or Angela Cagle at