All benefits-eligible faculty and staff have access to the services of an Employee Assistance Program (EAP) through Alliance Work Partners at no cost to the employee, employee’s spouse, or employee’s family members. 

The EAP is a resource for a variety of personal and work-related concerns including skill development for personal growth. Licensed clinicians are available 24 hours a day, 365 days a year to help with any type of situation. All guidance and counseling is confidential for you and your family, and there are never any charges to participants for EAP services, including:

• Assessment visits
• Crisis intervention counseling
• Short-term counseling

Fees for any additional help, which may be recommended, are usually based on what you can afford, and in some cases may be covered by insurance or other benefits.

You can contact your EAP 24/7 at 1-800-343-3822 or visit their website at https://www.awpnow.com. 

If you have never utilized the EAP, follow these steps for the first-time login:

• Go to https://www.awpnow.com.  
• Select “Access Your Benefits”
• Complete the required registration fields
• Enter the registration code: AWP-TWU-1412
• Make note of the email address and password you created for the next time you log in to your EAP website

It’s easy to obtain help and guidance from the EAP — simply call 1-800-343-3822 anytime and ask to speak to one of AWP professionals or to set an appointment with an EAP counselor. During the face-to-face session, a licensed counselor will discuss objective, appropriate solutions.