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Provide input on DCTA's proposed GoZone service

The Denton County Transportation Authority (DCTA) is requesting public feedback on the agency’s proposed GoZone on-demand rideshare service that will replace most of the agency’s fixed-route service. Earlier this month, DCTA’s Board of Directors approved the proposed service plan from River North Via, an on-demand service provider, and is now requesting input from the public.

 

What is GoZone?

GoZone is an on-demand rideshare service powered by Via that riders will be able to utilize for trips within, and sometimes between, designated zones in Denton County. This proposed on-demand service will utilize a mobile app where passengers can book their trips in real time. A fleet of dedicated vans will be used to pick up and drop off riders at virtual stops within the zones.

GoZone will provide safe, convenient, accessible, and affordable rides with a limited wait time.

With the proposed GoZone service, pick-up and drop-off points will multiply compared to existing fixed route service. So not only do the proposed GoZones cover more territory, but they also provide more virtual stops, which is a major convenience factor for users. Check out the “How it Works” link at DCTAfeedback.net to see each of the proposed zones in detail.  

 

Ways to Provide Feedback

Through June 25, you can provide feedback on the proposed GoZone service plan at DCTAfeedback.net and at in-person events. View the full proposed GoZone service plan, participate in online forums, learn how the service works, provide feedback, receive input from DCTA staff and more.